Automation glossary

Authentication

Authentication is how a system verifies the identity of a user or application before granting access.

In plain language

It answers “who is calling?”, usually with a password, API key, or token.

Example

A workflow connects to a CRM using OAuth, proving it acts for a specific signed-in user.

OAuth · API Key · Access Token · OAuth Scope

Common misconception

Authentication is not authorization; proving who you are does not decide what you are allowed to do.

Implementation guidance

Use the method each API recommends, prefer OAuth over shared passwords, store credentials in the platform’s connection manager, and connect with a dedicated service account.

Primary references

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