Automation glossary

Evals

Evals (evaluations) are repeatable tests that measure how well an AI step performs on a set of example inputs with known good outputs.

In plain language

They are the test suite for an AI workflow, showing whether a prompt or model change made results better or worse.

Example

Before changing a classification prompt, it is run against 200 past tickets with known correct categories.

Classification · Large Language Model (LLM) · Guardrails · Hallucination

Common misconception

A few successful manual tries are not an eval; results need to be measured across many representative cases.

Implementation guidance

Build a test set from real cases including hard ones, define pass criteria, re-run evals after every prompt or model change, and track results over time.

Primary references

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