Automation glossary

Model Context Protocol (MCP)

The Model Context Protocol (MCP) is an open standard for connecting AI applications to external tools and data sources through a common interface.

In plain language

Instead of a custom integration for every AI app, a tool is exposed once as an MCP server and any compatible AI client can use it.

Example

An AI assistant uses an MCP server to search a CRM and create follow-up tasks without a custom integration.

Tool Use (Function Calling) · AI Agent · API · OAuth

Common misconception

MCP does not make every connected tool safe to use; permissions, approvals, and data access still need to be controlled.

Implementation guidance

Connect only trusted MCP servers, grant the narrowest access, require confirmation for write actions, and review which tools each AI client can call.

Primary references

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